Ensure your critical IT assets are running at optimal levels
You’ve invested heavily in your IT infrastructure. Now ensure those critical IT assets are running at optimal levels and delivering the services that your company relies on. NerveCenter, the industry leading event correlation and management software allows you to keep your finger on the pulse of the assets and services that make up your IT infrastructure to ensure it is delivering the quality of service you expect.
Proactively respond to issues before they become failures with NerveCenter
Those critical IT assets and services contain a wealth of management information. However many times the amount of information becomes a flood of events for your IT staff to sift through. “Information overload” isn’t simply too much of a good thing, it can often lead you to focus on minor issues while signs of major trouble go unnoticed.
NerveCenter from OpenService eliminates information overload with real-time event correlation and root-cause analysis. It establishes a true event management workflow that proactively monitors the health those critical IT assets and pinpoints problems in your network, systems, applications, and databases.
"We established a simple rule: No alarms go to network operators until NerveCenter makes them understandable. Our network can generate
four to six million events every day. We rely on NerveCenter to qualify and correlate those events so that we can understand the root
cause of problems and how to resolve them."
Rick Ferrante, Manager of Network Management Transaction Network Services (TNS)
Tools to manage your environment your way
The reach of NerveCenter can extend as far into your IT infrastructure as you want to manage. Its intelligent SNMP and ICMP polling engine can be supplemented with data from any OpenService Device Adapter such as syslog, log files and database tables to give you complete visibility of your IT infrastructure and the health of its assets. By correlating this wealth of data NerveCenter can alert you of potential issues that could impact your ability to do business even though no device has failed.
While no technology can automatically detect how you have structured your IT assets to support each of your business services – or rank their importance – we make it easy for you provide NerveCenter with that information. With a minimal investment of time to define your environment within NerveCenter you receive the rewards of a system that is uniquely able to monitor the real-world quality of your IT infrastructure and the services it provides.
"The advantage of NerveCenter is that I get to tell it exactly what I want it to do. It’s not crawling through my network doing
who-knows-what to make guesses about the cause of service problems. NerveCenter leverages my knowledge about how I’ve organized my
network and services. As a result, NerveCenter is able to pinpoint problems with precision that other products cannot match."
Manager of Network Management US Telco Company
Define your IT management practices and policies using a GUI
A graphical interface enables you to define your unique management practices and policies in NerveCenter behavior models. Working behind the scenes, these models give NerveCenter the intelligence to analyze this wealth of data and alert your IT staff of “real” issues. These models are quick to create and easy to adapt as your environment changes or your monitoring requirements evolve. If your current management platform doesn’t include a monitoring capability you desire, in most cases you can implement it in NerveCenter.
Choose NerveCenter actions to notify staff – even fix problems
As NerveCenter correlates information from all your critical IT assets, it can identify problems too subtle to trigger alerts from any individual element. When NerveCenter detects an “issue of interest,” there is no practical limit to the actions you can direct it to take:
- Notify one or more people via page or email
- Send an alert to a management platform such as OpenService InfoCenter, HP OpenView, or IBM Tivoli Netcool
- Store the information for reporting at a later time by writing it to a file or database
- Script your own unique solution, including corrective actions written in Perl
The ability to correlate your site information with data from every possible source - and then act on it in any number of ways - is the reason why hundreds of the most complex IT environments rely on NerveCenter.
Run NerveCenter on any of the following platforms:
- Sun Solaris/SPARC
- Microsoft Windows Server 2003
- HPUX/PA-RISC
- Red Hat Enterprise Linux 32-bit
NerveCenter is particularly effective in conjunction with popular network management platforms:
- OpenService InfoCenter
- HP OpenView Network Node Manager
- IBM Tivoli Netcool
Data input sources and protocols include:
- SNMPv1, SNMPv2, SNMPv3
- ICMP
- IPv4, IPv6
- OpenService Device Adapters such as log files, syslog, database tables, etc