Why Enterprise Event Management (EEM) is essential for large networks - and the sanity of their operators

The complexity of IT infrastructure and its risks keep escalating. Yet business success increasingly depends on uninterrupted access to network-based applications. When critical applications or infrastructure are impacted, business is impacted - and that puts the weight of the entire enterprise on your shoulders as an IT manager.

Rising to the challenge, you assess risks and plan for disasters. You install backup systems, firewalls, IDS/IDP systems, and network monitors. All are important elements of a successful, well-prepared network-based business. But as you add layers of controls, monitors, and management systems, your IT operators must contend with more noise. A continuous avalanche of event data and information makes it hard for even the most gifted engineers to understand risks and troubleshoot problems.

IT disruptions take a toll on the entire organization

All senior managers are rightly concerned about the risks to your IT infrastructure:

Compromised networks and systems are the nightmares of security officials
Disrupted services, unmet SLAs, and the myriad ways that revenue can be lost keep IT leaders stressed
Service problems ripple throughout organizations, driving up cost and crimping performance efficiencies that CIOs champion
Audit failures, intellectual property theft, and damaged brand reputation from disrupted customer service or stolen personal information are a constant worry of financial managers

To reduce these risks, our InfoCenter suite of products acquire, aggregate, analyze, and alert. As a result, network complexity doesn't stop you from preventing disruptions and fixing problems fast.

Making life easier for IT professionals is the mission woven into our DNA

Enterprise Event Management has been our sole focus since 1992. The common need of our 300+ customers across all industries is to manage complex networks with world-class reliability, security, and performance. OpenService engineers and executives - including our CEO - have faced the challenges you confront every day. With the highest percentage of former IT and Network Managers than any company in our field, our expertise is based on real-world experience. We founded OpenService to solve your most difficult network management issues, and we are committed to your success with InfoCenter solutions.